Solution
U&D Square runs a three shift operation offsite,
to monitor and support servers, network & firewall. We
have documented and established a well-defined process as
per ISO standards to perform the monitoring and support activities
for the servers & network performance. MIS reports are
generated on a monthly basis.
U&D Square has conducted a Network audit, Security Audit
& Disaster Recovery audits for the Data Center, which
has helped in isolating the bottlenecks of the network and
tightening the vulnerabilities of the server systems, network
& firewall.
U&D Square has implemented several tools for monitoring
the servers, network & firewall performance and management.
We have suggested best practices in the each service delivery
area. Currently customer is implementing these.
- Hardware & Software Validation and Technical Assurance
Service
- System Integration Service
- Configuration Management
- System Administration
- Technical Design and Performance Management Services
- Software and Hardware Maintenance
- Third Party Supplier Management and Liaison
- Technology Refresh Service
- Voice and Data Convergence Service
- Security
- Inventory Management Services
- Virus Control Services
- Project Management & Consulting Services
- Disaster Recovery Services
- Help desk Customization
- Process Documentation
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