Home |  Why us | Contact us
Home     Why us   Contact us
 
Home  >  Services  >  Technical Support Services  >  Web Hosting Support
Outsourcing Services
Consulting
One of our core expertise is to provide technical & customer Support to web hosting companies. From past 6 years we have been serving small companies and big hosting corporations. We have learnt from experience and now one of the leading support providers to this vertical managing more than 3000 servers and 350,000 end customers across the globe.

We bring the true meaning of 24/7 technical support, which is the most challenging aspect of web hosting business today. The support is unstoppable & unshakeable helping your business grow faster.
Our hosting support for all operating systems and control panels includes:

  • 24/7 Help Desk Support
  • 24/7 Live Chat Support
  • 24/7 Servers Monitoring
  • 24/7 Server Management
  • 24/7 Per-Post Sales Support
Server Management & Monitoring:
We are an expert in Server management, no matter if you are hosting company, Data Center, ISP or Business Corporation running big eCommerce site.It can be any operating system and with or without control panel you will get the highest quality management service. Our 24/7 proactive server management support ensures minimum possible downtime. Server management includes but not limited to:

  • 24/7 service monitoring (every 5 minutes)
  • E-mail notification
  • Installation and updates in server
  • Security and Firewalls
  • Patches and upgrades
  • Server health audits
  • Security audits
  • ICQ/MSN/Yahoo/AIM notification
  • Phone/Text Message
  • Reboot request to data Center
To know more about server management solutions please mail to: contact@udsquare.net
Helpdesk & Chat Support:
Ensure a highly responsive and effective Help Desk service with U&D Square Enterprise Help Desk services. U&D Square provides Help Desk services for several hosting companies. We currently support more than 350,000 users worldwide, in mixed hosting environments, maintaining high customer satisfaction levels. U&D Square can help you centralize your IT support and maximize your employee productivity. Our support processes ensure consistent and predictable support.
We provide 24/7 Voice, Web, and E-Mail support to the following
To know more about helpdesk support solutions please mail to: contact@udsquare.net
 
 
     
 
  Quick Links > Case Studies
 
   
   
 
 
Copyright © 2006 U&D Square Solutions Pvt. Ltd.   |  Privacy Policy  |  Terms of Use  |  Sitemap